Privacy & Terms

RA establishes this Privacy Policy. It aims to inform Users in a transparent manner about the manner in which personal data is collected and processed on the website found on our website: www.RA-EYEWEAR.COM, (hereinafter the “Site”). The term “User” refers to any user, whether natural or legal, who visits the Site or interacts with the Site in any way. RA determines all technical, legal and organizational means and purposes for the processing of users' personal data. RA undertakes to take all necessary measures to ensure that the processing of personal data takes place in accordance with the Act of 30 July 2018 on the protection of natural persons with regard to the processing of personal data (hereinafter the “Act”) and the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC ( hereinafter the “Regulation”). ​ RA is free to choose a natural or legal person to process the Users' personal data at its request and on its behalf (hereinafter the “Subcontractor”). In that case, RA undertakes to select a Subcontractor who provides sufficient guarantees with regard to the technical and organizational security measures for the processing of personal data, in accordance with the Law and the Regulation. ​ 2. Processing of personal data The use of the Site by the Users may lead to the disclosure of personal data. The processing of these data by RA, in its capacity as Controller, or by service providers acting in the name and on behalf of RA, is done in accordance with the Law and the Regulation. Personal data is processed by RA in the following way: an automated procedure, via the webshop. 3. Purpose of the processing of personal data In accordance with Article 13 of the Regulation, the purposes of the processing of personal data are communicated to the User. The objectives of RA are the following: Surname, first name, email address ​ 4. Personal data that may be processed The User agrees that, during the visit and use of the Site, RA collects and processes the following personal data, in accordance with the conditions and principles described in this Privacy Policy: basic identification data such as surname, first name, address, the user's e-mail address if the user has previously entered it, the information regarding the pages visited by the user on the website, all information that the user has voluntarily communicated. This data is not used for commercial purposes. RA only uses the telephone number or email address if there are questions about the order or if the customer does not pick up his order, we will use this to contact them. 5. Consent By accessing and using the Site, the User declares that he/she gives his/her free, specific, informed and unambiguous consent to the processing of his/her personal data, after having read the contents of this Privacy Policy . ​ Consent is given by the positive action of the User checking the privacy policy box. This consent is an essential condition for carrying out certain actions on the Site or for enabling the User to enter into a contractual relationship with RA. Any agreement binding RA and a User regarding the services and goods offered on the Site is subject to the User's acceptance of the Privacy Policy. ​ The User agrees that the Controller, in accordance with the terms and principles contained in this Privacy Policy, collects and processes his/her personal data that he/she submits on the Site or through other services offered by RA. The User has the right to withdraw his consent at any time. The withdrawal of consent does not affect the lawfulness of the previous processing based on the prior consent. ​ 6. Retention period of the Users' personal data In accordance with Article 13(2) of the Regulation and the Act, the Controller shall only retain the personal data for as long as reasonably necessary to achieve the purposes for which they are processed. This duration is in any case shorter than: 2 months. 7. Recipients of data and disclosure to third parties Personal data may be transferred to employees, associates, subcontractors or suppliers of RA who provide appropriate guarantees for the security of the data and who cooperate with RA in marketing products or providing services. They act under the direct authority of RA and are responsible for collecting, processing or outsourcing this data. ​ In all cases, the recipients of the data comply with the contents of this Privacy Policy. RA ensures that they process this data only for the intended purposes and in a discreet and secure manner. ​ In the event that the data is shared with third parties for the purpose of direct marketing or prospecting, the User will be informed of this before giving his consent to the use of his personal data. ​ 8. Rights of the Users The User can exercise his rights at any time by sending an e-mail to the following address: info@HAUF.be, or a letter by post, together with a copy of his identity card, to following address: LAGEWEG 363, 2660 HOBOKEN. a) Right of access In accordance with Article 15 of the Regulation, RA guarantees the User's right to access his personal data. This concerns the following personal data and information: - the categories of personal data involved; - the recipients or categories of recipients to whom the personal data have been or will be disclosed, as well as recipients located in third countries or international organizations; - if possible, the proposed storage period for personal data or, if this is not possible, the criteria on the basis of which this period is determined; - the existence of automated decision-making, including profiling (referred to in Article 22(1) and (4) of the Regulation) and relevant information on the underlying logic, as well as the significance and envisaged consequences of such processing for the data subject. The Controller may demand a reasonable reimbursement of the administrative costs for additional copies requested by the User. ​ If the User submits this request electronically (e.g. via email), the data will be provided in electronic form and for general use, unless the User requests otherwise. The copy of his data will be sent to the User no later than one month after receipt of the request. b) Right to rectification RA guarantees the User the right to rectification and deletion of personal data. ​ In accordance with Article 16 of the Regulation, incorrect, inaccurate or irrelevant data may be corrected or deleted at any time. The User first makes the necessary changes from his user account. If these cannot be applied independently, the User can submit a request to RA. ​ In accordance with Article 19 of the Regulation, the Controller shall notify each recipient of the personal data of any rectification, unless such notification proves impossible or requires disproportionate effort. The Controller will provide the data subject with information about these recipients if he/she so requests. c) Right to erasure In the cases referred to in Article 17 of the Regulation, the User has the right to obtain the deletion of his personal data as soon as possible. ​ Where the Controller has made the personal data public and is obliged to erase them under the previous paragraph, the Controller shall take reasonable steps to inform recipients of these personal data that the data subject has requested these personal data or a copy or reproduction to erase it. He does this taking into account the available technologies and the implementation costs. The two previous paragraphs do not apply if processing is necessary for: - the exercise of the right to freedom of expression and information; - compliance with a legal obligation to process under Union law or the law of the Member State of the Controller; a task of public interest or the exercise of public authority assigned to the Controller; - the establishment, exercise or defense of legal claims. In accordance with Article 19 of the Regulation, the Controller shall notify each recipient of the personal data of the deletion of personal data or the restriction of their processing, unless such notification proves impossible or involves a disproportionate effort. The Controller cannot be held liable for the collection and processing of personal information and data of minors under the age of 16 who have not effectively obtained consent from their legal parents, nor for incorrect data - such as age - entered by minors. Under no circumstances will personal data be processed by the Controller if the User indicates that he/she is under 16 years of age. RA is not responsible for loss, damage or theft of personal data due to the presence of viruses or after computer attacks. ​ Safety and security The Controller takes organizational and technical measures to ensure an appropriate level of security for the processing and collection of data. These security measures depend on the implementation costs relating to the nature, context and purposes of the processing of personal data. The Controller uses standard encryption technologies within the IT sector when transferring or collecting data on the Site. ​ Changes to the Privacy Policy RA reserves the right to change this Privacy Policy to comply with legal obligations. The User is therefore requested to regularly consult the Privacy Policy to stay informed of any changes and adjustments. Any such changes will be posted on the Site or emailed to ensure they are unenforceable. ​ Applicable law and competent court This Privacy Policy is governed exclusively by Belgian law. Any dispute will be submitted to the courts of the judicial district of the registered office of RA. Contact For any question or complaint regarding this privacy policy, the User can contact the Controller on our website: info@HAUF.be.